Richard Cooper: Why successful spoken communications can’t be soft skill?
September 13th 2011
Richard Cooper, made a presentation on interesting topic of spoken communications to IAIP members at the Speaker Event on September 13th which was well attended by the members. Richard highlighted the common dysfunction of communications viz. lack of clear purpose, clear structure, or clear benefit, and too much details or too long a presentation or form of communication. Quoting Zeinab Badawi, a well known BBC presenter, people should speak clearly, martial the thoughts, get to the point quickly, keep arguments simpler and think ahead before speaking. Referring to Charles Tilly’s book “Why?”, he explained how the reasons given could fall into four categories of (1) convention (“my train was late”), (2) stories (explanatory narratives about unfamiliar phenomena or events like 9/11), (3) codes (like legal judgement) and (4) technical accounts (engineer explaining 9/11).
About the speaker:
A graduate from the Fletcher School of Law and Diplomacy with a Masters in International Relations, Richard has worked in executive training and coaching for over 30 years. He is also a certified mediator from the Centre for Effective Dispute Resolution, London. A senior trainer and coach, Richard has a wide international experience and has conducted workshops and coaching sessions in Belgium, Cyprus, DR Congo, Denmark, Egypt, France, Germany, Ghana, Great Britain, Greece, Hong Kong, India, Italy, Lebanon, Luxembourg, Mauritius, Mexico, Mongolia, Nepal, Nigeria, The Philippines, Senegal, Slovakia, Spain, Tanzania, Thailand, Turkey, Ukraine, United Arab Emirates and USA. He has trained leaders in diverse industries such as food, entertainment, pharmaceuticals, insurance, finance, telecom, cosmetics and retail as well as for international organizations such as the UN, the ILO and the World Bank. He has conducted senior level management programs on topics such as Strategic Communications, Media training, Managing Transitions, Leadership Development, Change, Inter-culture and Leading Teams. Richard lives in the Haute Savoie region of France and trains in French or English.